Hertfordshire Warmer Homes Scheme

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A new scheme that provides free or discounted household improvements to help residents stay warm in their homes has been launched by Hertfordshire County Council in partnership with all 10 district and borough councils. 

In Hertfordshire, over 32,000 households are estimated to live in fuel poverty meaning they do not have enough money to adequately heat their home. Colder temperatures can lead to excess winter deaths. Between August 2013 and July 2016, there were 1795 excess winter deaths in Hertfordshire.

The Hertfordshire Warmer Homes scheme aims to make homes easier and cheaper to heat by offering free or discounted energy efficiency measures, such as insulation and heating repair, or fuel switching advice to low-income and vulnerable households.

The World Health Organisation recommends that homes should be heated to 21°C (70°F) during the day and 18°C (64°F) at night.  This is especially important for those with a young family, the over 75s or those with a long-term health condition, such as respiratory or cardiovascular disease.

The Hertfordshire Warmer Homes scheme will be managed by the National Energy Foundation, using funding from the national Energy Company Obligation (ECO) and some local authority contributions. It will run to 31 October 2018.

Please help us raise awareness of this scheme with the vulnerable residents you are in touch with by publicising it through your own channels.  Anyone can find out more information by contacting HertsHelp on: 0300 123 4044 (local rate) or info@hertshelp.net. Alternatively, please visit www.hertfordshire.gov.uk/hertswarmerhomes

Further information and a communications toolkit to help publicise the campaign is available on the Health in Herts professionals pages

News from around Hertfordshire County Council

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Capture Hertfordshire & win

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Hertfordshire County Council is launching its #HertsInFocus photo competition this week and encourages residents to send in their best shots of the county. Get snapping and start submitting your best pics!


5 things you may not have known you can recycle


This Recycle Week, we’re reminding you about a few items you may not have known are recyclable. These are a few items you may not have known you can recycle 


Happy & healthy Hertfordshire

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A new public health strategy for Hertfordshire was given the seal of approval by councillors this week. Read about the key priorities of the strategy


Health Walks Ambassador opportunity


Countryside Management Service is on the hunt for passionate locals and keen walkers to help with the smooth running of the Hertfordshire Health Walks programme. Find out more about the Ambassador role


A full list of this week's articles can be found on our news blog.

Calling all writers!

Contribute to the next edition of the Ballyhoo Xtra


Viewpoint is looking for people to submit articles on User involvement for the next edition of the Ballyhoo Xtra.

As we move into 2016, we thought it would be good to hear from our members, colleagues and partners to find out what they think about user involvement, what is important and how we can all ensure that service user views can make the biggest impact on service provision and delivery as possible.

We would love to have your submissions, up to 800 words (but shorter submissions are also welcome).
Articles which do not make the Ballyhoo may be used on the Viewpoint website as we look to increase the content directly from our members.

To submit, please email ballyhoo@hertsviewpoint.co.uk by 29th January 2016 or call 01707 328014 and speak to Simon for further guidance.

Viewpoint Focus Group Reports - "Control and Restraint" and "Supported Housing"

Viewpoint recently held two workshops in partnership with NSUN, to enable its members to influence guidance on control and restraint and on supported housing. The information gathered at each of the workshops was collected into these reports by NSUN.

You can download the report on Control and Restraint here.

You can download the report on Housing here.


Hertfordshire Recovery Conference - Help choose the theme

We are the group planning and organising this year’s Recovery Conference – we are HPFT staff, third sector partners, service users and carer reps.


We would really value your feedback on possible themes and focus for this year’s conference.  All these topics would be developed with service users, carers and staff in mind.


Please select your first three preferences below in order of preference (i.e. 1 in the box for your first preference, 2 for your second preference, etc.)  Please feel welcome to add in any suggested topics or themes that you wish.  



Ranking 1-3

Proposed themes



Theme 1- Recovery oriented care planning (focus on how we work together to ensure a plan of care which both the staff member and the person who uses the services develop and agree together, as well as ensure we develop the principles of ‘Think Local, Act Personal’ focus on improving personalisation within services).



Theme 2 – Recovery Oriented Practice for People who are under the Mental Health Act (how we work to ensure that our practice is recovery oriented for those who are detained).



Theme 3 – Prevention within Mental Health Services (how we ensure that we work to build in prevention and wellbeing in all aspects of the work we do within our services, including implementing the principles of ‘Think Local, Act Personal and ensure we make this real for people).



Theme 4 – Therapeutic approaches within Recovery (e.g. using solution focused questions, using motivational interviewing, using problem solving, arts and creative therapies)



Theme 5 – Transitions and journeys across services – how we best work with people on their Recovery journey as they move from our services onwards or across different services in Hertfordshire – connections and links, transitions).



Theme 6 – Communications with people who use our services and carers – how we make our communication at all levels (e.g. written, conversations) recovery oriented and collaborative.



Theme 7 – Recovery College – What a Recovery College brings, how this might work, examples of great practice elsewhere, how we might want this to work for us (a Recovery College uses an educational and teaching model rather than a therapeutic model, and provides courses and workshops that people can choose to attend (please see attached IMROC briefing paper for more information)

Other Suggestions





Please send your responses to recovery@hpft.nhs.uk by Friday 29th May.  We will then use this feedback to agree the primary themes for the conference.