Service User Reviews of Mental Health Charities

Viewpoint has been asked by the Community Wellbeing Commissioning Team to help gather the views of service users about the voluntary sector mental health organisations they commission. They will use this feedback during contract reviews and to help them find areas of need in what they provide.


What are Viewpoint doing?

We will be holding a series of specific forums as well as Peer led workshops to find out your experiences of the voluntary sector organisations. We will also be collecting views via an online survey which can be accessed here.

Who should attend?

We would like people who have used any of the following services to attend.

 High Town Praetorian

Mind in Mid Herts

Turning Point

Herts Mind Network

Guideposts Trust

Herts Young Homeless

New Hope (previously Watford New Hope Trust)


Who is running it?

The meeting will be run by either a project worker for Viewpoint or by a supported Peer Reviewer who has personal experience of mental health problems. They will be there to listen to your views about the charities and pass this information back to the Commissioners.

 What feedback will I get?

The report, written by Viewpoint, will be available in early April by contacting us or looking on our website

 Who do I contact?

To find out more or to say that you would like to attend an event, contact Viewpoint using the details below. Alternatively, look in the events section to see what is on. (This section will be regularly updated)




I can’t attend but want to input

No problem, contact Viewpoint and we can have a chat with you so that your views can be included. There will also be a survey which can be filled in online or sent to you by post.


Contact us on:

Viewpoint, 56 Bridge Road East

Welwyn Garden City Al7 1JU

Tel: 01707 328014 


Reasonable travel expenses will be paid to attend this meeting