The Care Quality Commission will soon have inspected and rated every mental health trust in England. Please see this press release
to find out more.
''The inspection teams have talked to people who use services, their families and carers and to local user and advocacy groups and local Healthwatch across the country. CQC would like to thank all organisations and the people they work with, for helping CQC to understand what care is like in mental health trusts. Many people have shared information with CQC, invited then to meetings and given CQC the chance to hear from many people about their experiences of different mental health services.
Feedback has helped CQC inspectors decide what to look out for on their inspections, and it has helped them decide what rating to give each trust. Feedback highlighted good practice and also pointed out poor care. So far, CQC has rated 47 of the 56 mental health trusts
in England. Nearly two thirds (30) are rated as ‘requires improvement’ and around a third are rated as ‘good’ (17). One is rated ‘inadequate’ (Norfolk and Suffolk NHS Foundation Trust – currently in special measures). None has yet been rated as outstanding.
CQC will continue to publish the inspection reports and ratings for the remaining 9 NHS mental health trusts over the next few months. Once all have been rated, CQC will analyse the full findings to date, to draw national conclusions about the quality and safety of specialist mental healthcare in the NHS, so that the system understands what is working well and what needs to improve.
CQC hope people will use the reports to encourage services to improve and to help share good practice
they have found. All inspection reports can be found at www.cqc.org.uk - search the name of the trust.
CQC also welcome feedback from groups about whether services are making the improvements CQC have asked for, or if there are continued concerns about the quality of the care people receive. To share feedback or make contact with your local mental health inspection team, please contact 03000 616161 or contact us at
Thank you again for your support to CQC. We look forward to working with you as we continue to monitor and inspect mental health services across England.''
The public engagement team. Care Quality Commission