An Update on the Viewpoint contract

We recently wrote or emailed our members and stakeholders to update them on our contact with Hertfordshire County Council, stating that this was naturally due to come to an end on 31st March 2016. Furthermore, we were concerned that the 8 themes identified by the Community Wellbeing Team did not include provision for an organisation to support the service user voice.


We have received a positive update from the Community Wellbeing Team, which states that they have listened to service user and stakeholder feedback and are now preparing a tender for user involvement. As this process can take some time, they have asked Viewpoint to enter negotiations around continuing our contract until the new service is in place. Viewpoint would be able to compete for this tender to try and secure an ongoing contract.

The Community Wellbeing Team have stated that they will keep people up to date with the progress of the negotiations and the contract tender.

We suggest that you download the full briefing from the commissioners.