NSUN 20th March 2017

NSUN 13th March 2017

Have your say on how local NHS funds should be spent

The NHS is facing a huge financial challenge and growing demand for services.  In east and north Hertfordshire, the local Clinical Commissioning Group (CCG) is responsible for making sure that taxpayers’ money is spent wisely, so that our 597,000 residents can have access to high-quality health services which help them to stay as healthy as possible. 

The local NHS budget must pay for most of the area’s care, everything from medicines and minor treatments to complex surgical procedures and support for long term conditions.  The local budget must also fund all the appointments people have with nurses, hospital doctors and other clinicians, including midwives, mental health specialists and physiotherapists. 

In 2017/18, the CCG’s budget will be £722 million, which works out at around £1,209 a year for each person who lives in our area.

Dr Hari Pathmanathan, a local GP and Chair of the East and North Hertfordshire Clinical Commissioning Group said:

“The NHS is under growing pressure to pay for expensive new drugs and treatments, the number of people who need health services is increasing and many people are living longer. With a limited budget we need to make sure that we are making the best use of the money available so that we can help more people to live healthier lives.

“Some patients need essential care and treatment day and night, which costs an average of £940 a week but can cost as much as £9,800 a week.  As much as we would like to, we cannot afford to pay for everything.  Some difficult choices have to be made about what the CCG can or cannot afford to spend.

“We want to hear your opinions on how difficult decisions should be made and listen to your suggestions about ways in which we can make savings.”

Please take part by completing the survey at the following link:
https://www.surveymonkey.co.uk/r/local-NHS-spending-survey Your response (but not your name) will be shared with our Governing Body and made available for others to see on our website.  When the survey closes, we will use the responses to help develop the guidelines our Governing Body follow when they are deciding which services or treatments the local NHS should pay for in future.

If you need any help or have any questions, or want to receive the survey in a different format or language, please call 01707 685144 or email engagement@enhertsccg.nhs.uk

The survey will remain open until 20 March 2017.   

Geoff Brown, Chief Executive of Healthwatch Hertfordshire said:

“Putting patients at the centre of any decisions about their health care is the best way to ensure that people can get the services they want and deserve. This is a great opportunity for people to let those that can make a difference know what they think. We all know that right now the NHS is under a lot of pressure, and that is why it is more important than ever for us all to become involved in the decision making process.”


NSUN Bulletin 6th March 2017

NSUN Bulletin 27th Feb 2017

Child Sexual Exploitation Conference - events in March

A series of half day workshops to raise awareness of the grooming and sexual exploitation of boys and men.

For providers and carers who work with support, vulnerable, children and young people in Herts.

We would like to invite you to book on to one of the following events we are hosting in March at Police HQ in Welwyn, the events will be aimed at raising awareness of CSE and will be attended by stakeholders and providers,  we  ask that you book on to the date that you would like to attend using the Eventbrite booking links below (booking via Eventbrite is a simple 2 minute process) as this will allow us to keep an eye on numbers.

We have a guest speaker attending all of the events from the Blast project who specialise in delivering workshops and raising awareness of Male victims of CSE.

Please feel free to contact the CLA and Safeguarding commissioning team with any questions you may have at: cyp.cla@hertfordshire.gov.uk.

Please note that spaces are limited so we would ask that you confirm attendance as soon as possible.

Booking Links below

  1. Monday 20th March 09:00-12:30 click here to book

  1. Monday 20th March 13:30-16:30 click here to book

  1. Monday 27th March 09:00-12:30 click here to book

  1. Monday 27th March 13:30 -16:30  click here to book



Adult secure low and medium mental health services 90 day public consultation


As part of the mental health service review programme NHS England has launched a 90 day public consultation on the two new service specifications (and two separate appendices for the Adult Secure Low and Medium Mental Health Services on 10 February 2017. The closing date for responses is 11 May 2017.

Please click on the text to access the consultation: 90 day public consultation on the two new service specifications (and two separate appendices

 These specifications have been developed and tested with the support of lead clinicians and patient and public representatives. This approach has ensured that the views of stakeholders have informed the development throughout the process. To support the consultation we are hosting two webinars on the following dates:

Wednesday 15 March 2017  

10.00 am – 11.00 am

Wednesday 22 March 2017

1.30pm – 2.30pm

Please register your attendance for any of these events by emailing: pete.kennedy@rethink.org

Attendance is free for carers and their supporters and lunch is provided. Travel expenses are paid in line with NHS England's expenses policy

In addition to these two events Rethink through the Adult Secure Service User Recovery and Outcome Groups  will be hosting events throughout March 2017 aimed at service users and staff in different geographical locations throughout England.

Cathy Edwards

Operational Delivery Director (National)

Specialised Commissioning

NHS England

“High quality care for all, now and for future generations.”

Your views on urgent care services in West Herts

Urgent Care Services in West Hertfordshire

As demand for urgent health care services - both locally and nationally - continues to increase, Herts Valleys Clinical Commissioning Group is undertaking some work to look at ways of making sure that we provide a model of care in the future that effectively meets the needs of the people using these services.  These services include A&E, urgent care centres, minor injuries units and so on. 

We want to make sure that we get patients, the public, patient groups and others involved at an early stage to ensure that we can build their views and experiences into any future proposals. 

To kick this off we have developed a survey asking some questions about your experiences of using local urgent care services and want to encourage as many people as possible to complete it.

We are promoting this in a number of ways and are seeking survey responses to be completed by Friday 24 March 2017


NSUN bulletin 20th FEb 2017

Hi all,

We are asking people that work with us to tell us how we are doing, so we can learn and improve the services we deliver.

We would really appreciate a few minutes of your time to complete our survey by clicking on the link below (the survey closes on the 24th March):


I have also attached an easy read version of the survey if you would prefer to complete it that way. Please click here for the easy read survey.

If you have any questions, please feel free to contact me.

Kind regards

Tom Barrasso

Policy and Partnerships Manager

 Office: 01707 275978

Mobile: 07854 575302

Healthwatch Hertfordshire, Douglas Tilbe House, Hall Grove, Welwyn Garden City

Hertfordshire, AL7 4PH


Company Limited by Guarantee, Registered in England, Charity number 1158089.

Registered Office Douglas Tilbe House, Hall Grove, Welwyn Garden City, AL7 4PH

Building better opportunities in Herts

The three strands of the Building better opportunities in Herts programme are STRIVE in Hertfordshire (Barriers to Employment); MILE in Hertfordshire (Financial Confidence) and Herts Youth Futures (Young People).

If you would like to take part you will receive dedicated one-to-one support from your local mentor.  They will guide you through the many learning and skills opportunities available through this project helping you move towards gaining work experience placements, volunteering opportunities or apprenticeships, employment and self-employment.

Please click here for more information

NSUN 13th Feb 2017

Free office furniture available

Viewpoint have some good quality office furniture to give away as we have moved offices.

The following items need to go:

·        Black square extendable table

·        Wooden corner computer table unit

·        Wooden TV table on wheels

·        Excellent quality Square foldable tables

·        Eexcellent quality trapezoid foldable tables

·        Large rectangular felt notice board

We do not have pictures – but you are welcome to come and view the items which are in WGC on Broadwater Road.

Please contact Tracy or Simon on 01707 386136 or email info@hertsviewpoint.co.uk

Operations Manager vacancy at The Living Room

Operations Manager

 We have a vacancy for an Operations Manager based in St. Albans (x4 days) and Stevenage (x1 day) at The Living Room Hertfordshire.

Responsible to:                   Chief Executive Officer

Responsible for:                  Operations Team

Salary:                            Starting salary IRO £30,000 - £35,000 per annum

Depending on experience.

Hours:                                    35 hours paid with additional hours voluntary

Purpose of the job:            The Operations Manager will be responsible for leading, directing and managing the service and business operations across the organisation.

This is a new, senior role within the charity. The post holder will have wide-ranging responsibilities for the performance and development of internal services and operations.

The post offers significant opportunities for innovation, development and growth of existing services.  The post holder will work with the Chief Executive Officer, as part of a Senior Management Team to implement the strategic plans and overall management of The Living Room Hertfordshire, ensuring the successful strategic development of the organisation, including business planning, securing contracts and funds, internal policies, procedures and quality standards, cross-departmental working and external relations.

The Operations Manager will be required to represent the organisation at a senior level both internally and externally. The post holder will require business and financial acumen to ensure that current and future operations continue on a sustainable and viable basis and can evidence positive outcomes and value in the market in which we are operating.

Main Responsibilities

Managing Contract Performance

·         Monitoring performance against targets and deliverables for all contracts

·         Production of monthly Contracts Management reports for internal senior management decision making

·         Financial tracking and monitoring of contract income (alongside the Finance Manager)

·         Ensuring contractual and regulatory (funding) compliance

·         Reporting contract performance trends and issues to service delivery staff and senior management

·         Responsible for ensuring all funding monitoring reports are accurate and submitted in a timely manner, including reports from sub-contractors

·         Maintain relationships with Commissioners and Monitoring Officers


·         Attend Contract Partnership Meetings 

·         Develop and manage relationships with partners

·         Collaborative working with commissioners and senior operational managers across a range of sectors and organisations

·         Representing the organisation at external events


·         Strategic involvement with fundraising, PR and social policy work

·         Joint working with Funding and Development Manager to secure finances

·         Development of income streams, including fundraising, and project income

·         Managing implementation and growth

Service Staff and Resource Management

·         Recruitment and management of service staff and resources to achieve contract requirements, as well as quality and cost performance indicators

·         Delivery and oversight of staff performance management reviews and supervision systems and in line with required competencies

·         Resolving performance issues among staff and volunteers engaged in services

·         Development of workforce plans including competency frameworks to meet the operational requirements of the organisation

Service Development

·         Production and implementation of operational work plans and budgets

·         Management and monitoring of services budgets including analysis, reporting and action on variances

·         Negotiation, development and implementation of new, scaled up or pilot services

·         Ad hoc reports as requested by the CEO and funders

·         Analysis of performance leading to service changes and improvements to increase user and funder outcomes/level of satisfaction/perceived value of the service

·         Management of change plans including internal and external communications, HR and related technical issues.

·         Meet legislative and all relevant regulatory requirements

·         Ensure the values of The Living Room Hertfordshire are upheld across the organisation

·         Attend meetings and training courses as required, including regular review meetings and annual Performance Management Review meetings with the CEO

·         Uphold and implement the policies and procedures of The Living Room Hertfordshire throughout all aspects of the work of the organisation

 General Requirements

  1. Responsibility for your own health and safety at work and for the health and safety of colleagues and visitors.
  2. The job is based in St. Albans with a minimum of one day in Stevenage.  Other occasional travel is involved.
  3. This appointment is worked on five days.
  4. No overtime will be paid for this post, but time off in lieu (TOIL) may be awarded and given if agreed in advance with the CEO, in line with the Charity’s policy on TOIL.             

5.    Undertake from time to time such other tasks as may be required including administrative duties in connection with the post

  1. You must be willing to take your annual leave at times which fit with the requirements of the job and leave of more than 2 working days must be booked 6 weeks in advance with the CEO.

NB This job description forms part of the Contract of Employment for the person appointed to this post.  This job description reflects the position at this present time and is subject to possible change in the future.  As a general term of employment, the Charity may make any necessary changes in job content, or may require the post holder to undertake other duties, at any location in the Charity’s service, if such changes are appropriate to the employee’s role.

Closing date for applications is 28th February.


Please call Jackie on 01438 355649 for a paper application form. 

NSUN 6th Feb 2017

Help co-design a new 5 Ways to Wellbeing course


We are looking for 2 people to join our team to co-design a new course



Mind in Mid Herts

is co-producing  

“5 Ways to Wellbeing”

Course for the New Leaf Wellbeing College

 All the courses offered by the New Leaf Wellbeing College are co-produced, designed and led by people with a life experience that has been challenging and/ or difficult - this could be a physical illness or caring for a loved one with a long term condition or something emotionally challenging.  This experience gives them a unique insight in being able to connect with people and aid their learning.

Applicants will be expected to be able to attend a maximum of 6 hours and be available on Thursday 9 and 16 February 10.30 to 1.30pm.

Remuneration is £20 per hour for co-designers but this can be on a voluntary basis if people prefer.

With-in this creative space we will be creating lesson plans, tutor notes/ guide and handouts for this 8 hour course which will be run in Stevenage in March 2017 over 4 weeks (2 hours each week)

Applications:           must be in by 10am on Monday 6 February 2017 and we will be contacting people that day

Venue:                       The Wellbeing Centre, 13 Town Square, Stevenage, Herts SG1 1BP

Please contact Mind in Mid Herts to get an application form sharn@mindinmidherts.org.uk