How your views are used

To ensure that your views are heard by the right people, Viewpoint has representation on a large variety of groups. By sharing your experiences, commissioners and providers can understand better your perspective. 





Please continue to share your views via this website, our forums, online presence of by calling us on 01707 328014

Your Experience of Kingfisher Court at Kingsley Green

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With mental health acute wards in West Hertfordshire now based in Kingsley Green now relatively well established, we are interested in the views of people who have stayed there.


  • What did you think of the facilities at Kingfisher Court?
  • How does it compare to previous ward environments you have stayed in?
  • How did the staff make you feel?
  • Did you feel safe?
  • Do you feel you were in the ward for the right amount of time?
  • Were you sectioned or a voluntary patient?


Please add your comments below or write to us using the contact page.


Your experiences of Fair Access to Care and Personal Budgets

Our commissioners have asked us to find out from people what their current experiences of personal budgets and Fair Access to Care is and how the process is working.


  • How have you found the process of being assessed through to receiving services?

  • Were you able to commission the services you wanted?

  • Did you have any problems?

  • What benefits have you felt from having a personal budget?


If you can answer any of these questions or have any other views on social care for mental health, please add your comments below.

Moving Forward to meaningful Involvement

On Monday 6th October 2014, Guideposts Trust and Viewpoint are running a workshop at the Recovery Conference in Stevenage. We have decided to create an online space where people can give their ideas and experiences about good service user involvement.


Please add your comments to this post whether you are a service user, carer or staff member so we can share our ideas.

What do you think about our new website?

We are looking for your feedback on our new website and your ideas to make it even better.


Our aim is to provide a website which is both informative and interactive, where service users and interested people can find out about the latest news on mental health or drug and alcohol issues. We also want to provide a space for people to give their views and comments and to get discussion going. Finally we want to provide a place where people can find resources which may help them in their recovery or keep them informed about relevant documents.


We can only do this if we get your feedback on the site and ideas to make it better. Please leave your comments below for us